Easily Order Your Contact Lenses Through Our Assistant, Abby
This is the fastest and best way to order contact lenses exclusively for Fall River Vision patients, with Free Delivery and Easy Returns.
You Already Have a Login to this Platform if You:
- Have had a contact lens fitting or update at Fall River Vision within the past year
- Have provided Fall River Vision with an email address for the portal
- Have signed the contact lens consent form at your visit including portal permission
This Portal is the Best Because:
- It's Fast: Everything is already pre-approved by your eye doctor, so no scanning anything or waiting for approval.
- It's Accurate: Your eye doctor knows your eyes the best. With this system you don’t have to enter prescription numbers at all. Let the pros handle that.
- It's Convenient: Free shipping to home. All prescription numbers are automatically updated each year.
- It's Guaranteed: Did your prescription change? No problem. This is through your eye doctor, so everything is easily exchangeable updated and warrantied as long as boxes are unopened and unexpired.
- It's Cost-effective: Ordering from your eye doctor ensures you can use rebates and vision benefits (call us if you are trying to use your vision benefits to order contact lenses).
- It's Support Small Business: Ordering directly from your eye doctor is the best way to make sure that you continue to get the care you need and love from Fall
Login and Troubleshooting
How to Login:
- If you have met the above criteria, try the following steps:
- Click that link below to be redirected to the Abby Login page.
- If you don’t remember setting up an account, you can check your email inbox from the week you were seen for your contact lens exam.
- You should find an email from *****Hello Abby. If you don’t see one, please check your spam.
- If it’s been a while, setup links can sometimes expire.
- To request to set up your account, go to reset password and check for a reset password link from Hello Abby in your email (remember to check spam filters).
Troubleshooting Common Issues:
My prescription is expired:
If you are trying to order contact lenses, but your prescription has expired, you can request an appointment to update your contact lenses here. Massachusetts state law regulates that contact lens prescriptions expire each year due to the inherent risks that contact lenses can pose to the ocular surface.
I’m not sure if I gave you my email/I am not sure which email I used:
Try plugging in each email on the website and requesting a password reset and check to see which one the link gets sent to.
I need more help:
Please call/text us at: (508) 673-2370
Email us at: [email protected]
